Report a Repair

How to report a repair

There are 4 ways to log a repair, details below:

By phone:

General Enquiries
Repairs – 0800 111 4228 (free from landlines)
Out of hours emergencies – 0300 123 3300 (local call rate from mobiles)
Our ‘out of hours’ emergency repairs reporting service is provided by: Carmarthenshire County Council’s CARELINE.

Using the TŷFi portal

You can log into the portal and report a repair online.

By e-mail:

Repairs and enquiries can be raised via our websites e-mail address by clicking the following link:

Please list the nature of the problem and to include your address, name and telephone number.

By letter:

Requests by letter can be sent to our head quarters in Lampeter.