How to report a repair
There are 4 ways to log a repair, details below:
Repairs – 0800 111 4228 (free from landlines)
Out of hours emergencies – 0300 123 3300 (local call rate from mobiles)
Our ‘out of hours’ emergency repairs reporting service is provided by: Carmarthenshire County Council’s CARELINE.
Using the TŷFi portal
You can log into the portal and report a repair online.
Repairs and enquiries can be raised via our websites e-mail address by clicking the following link: firstname.lastname@example.org
Please list the nature of the problem and to include your address, name and telephone number.
Requests by letter can be sent to our head quarters in Lampeter.